Note: If an emergency repair is required during business hours please call your Maintenance Manager Kerry on 08 9536 8083. Should our office be closed, please call the office- and leave a message on our messaging service.
The following items are an Emergency Repair :
• Burst water service
• Gas leak
• Blocked or broken toilet (if you have only 1 toilet in your property)
• Fault/damage likely to cause injury or danger to your life or limb
• Serious roof leak
• Electrical shock/fault
You must then refer to our preferred contractor list below. Following this: Please ensure you email us on firstname.lastname@example.org to report your emergency in writing.
Please note that a broken air-conditioner/heater is NOT considered an Emergency situation however we will always endeavour to arrange repairs as soon as practicable.
If after hours, leave a detailed message of the situation on our office number and refer to the Emergency contact numbers below:
Electrician: Allan from Ample Electrics - 0413 999 307 or Dodds Electrical - 0483 910 456
Plumber: Seascapes Plumbing and Gas -0459 957 689 or Plumbing bros - 1300 092 413
LOST KEYS OR LOCKED OUT?
Office Hours – you can collect our office set of keys and return them to our office within the hour. Identification will be required.
After Hours – contact a Locksmith at your cost. We recommended the following Locksmith
Locksmith: A1 Locksmiths : 9370 2943
Also refer to the Emergency Contact List & Instructions included in your Tenant Moving In Kit.